Case Study
ISO 27001 and ISO 27701 Implementation for AGS Dubai
Client: Agile Growth Solutions LLC-FZ – AGS Dubai
Industry: Postal & Logistics
Service Provided: ISO 27001 and ISO 27701 Implementation
Project Location:Dubai, UAE
Project overview
AGS Dubai, a postal logistics company, specializes in mail and parcel forwarding services for individuals and businesses. They offer a mailing address for receiving parcels and letters, which are then forwarded to the chosen destination.
To enhance its information security and data privacy frameworks, AGS Dubai decided to implement ISO 27001 (Information Security Management System) and ISO 27701 (Privacy Information Management System) for its UAE operations. These certifications are essential for businesses managing sensitive and personally identifiable information (PII). These certifications ensure company’s adherence to international standards for data security and privacy.
Kinverg was entrusted with the comprehensive management of this dual certification project, from the initial assessment to the final certification audit. Our team worked closely with AGS Dubai’s leadership to ensure seamless implementation and compliance across their operations.
Challenges
- Complex IT Infrastructure: AGS Dubai’s operations span across cloud and on-premise environments, necessitating thorough assessments and tailored security controls.
- Data Privacy Requirements: Given the sensitive nature of PII and business-critical data, AGS Dubai needed to align its operations with both ISO 27001 and ISO 27701 frameworks to enhance security and compliance.
- Tight Deadlines: The project was scheduled for completion by June 2024, requiring efficient planning and execution to meet critical milestones and certification requirements.
Solution
Kinverg implemented a structured, milestone-based approach to guide AGS Dubai in achieving ISO 27001 and ISO 27701 certifications. The project encompassed several critical steps:
- Assessment: Conducted a thorough evaluation of AGS Dubai’s IT environment.
- Policy Development: Created comprehensive security and privacy policies.
- Risk Assessment: Performed detailed risk assessments.
- Process Mapping: Mapped business processes involving personally identifiable information (PII).
- Internal Audits: Conducted internal audits to ensure compliance.
- Training: Delivered extensive staff training on new protocols and standards.
- Certification Support: Assisted AGS Dubai through certification audits.
- CAPA Plan: Developed a Corrective and Preventive Action (CAPA) Plan for ongoing compliance.
This approach ensured that AGS Dubai’s information security and privacy management systems aligned with global standards.
Client feedback
- Successful ISO 27001 & ISO 27701 Certification: AGS Dubai successfully achieved both certifications, bolstering their information security and privacy management practices.
- Improved Data Security & Compliance: By implementing these standards, AGS Dubai ensured enhanced protection of sensitive data, aligned with international regulations.
- Efficient Project Execution: The project was completed on schedule and within budget, thanks to Kinverg’s rigorous project management and collaboration with AGS Dubai’s team.
Conclusion
By partnering with Kinverg, AGS Dubai was able to significantly enhance its information security and privacy frameworks, ensuring compliance with global standards. These certifications not only improved AGS Dubai’s data management practices but also reinforced their reputation as a secure and reliable logistics provider in the UAE.
Contact us today to learn how we can assist your organization in enhancing its Information Security.